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Patrick McNulty
- Service Manager
At the helm of the service department is our Service
Manager, Patrick McNulty. Starting in the copier
industry over 25 years ago, Patrick has worked in almost
every aspect of the office machine business. His
diplomatic yet firm management style continues to propel
his service department to new heights of productivity
and customer service.
Email Patrick:
pmcnulty@stantonomc.com
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Marillen Schultz
- Dispatch
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Marillen is the second voice a caller hears when service is needed. She began in
accounting, has worked with sales and now handles our service dispatch. Hers is a very difficult job not only handling and scheduling all service, but also taking all the calls when our clients are experiencing challenges with their equipment can be a rather thankless position.
Email Merrillen: schultzm@stantonomc.com |
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Alex Preza
- Asst Service Manager |
Alex is
Patrick's right hand. Having been with Stanton since 1987, there is little Alex has not seen. Alex has two real gifts. The first is his ability to solve problems and fix equipment. When other technicians need an extra set of eyes on a problem, it is usually Alex who gets the call. Secondly, Alex has a real gift with clients. He is calm, soft spoken, and level headed. Alex is the kind of person everyone likes. If you do not get along with Alex, you must ask yourself, "What is wrong with me?"
Email Alex: apreza@stantonomc.com |
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Joe Hibbard
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Joe has been the backbone of our service in Tulare and Kings Counties since 1988. There are many ways by which a technician may be judged, and if customer referrals are a big indicator of customer satisfaction, then Joe is right at the top of the list. It is clear that Joe has made many great friends of his customers since beginning in copiers in 1981.
Email Joe: jhibbard@stantonomc.com |
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Darren Ehresman
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Darren has been with Stanton since 1991 and continues to grow in education and responsibility. In addition to his duties at Stanton , Darren
has acquired a business degree at Fresno State.
Email Dave: dehresman@stantonomc.com |
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Ben Comacho
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Ben has worked for Stanton since 1994 and in the industry since 1979. He began with the company specializing in dictation repair. Since that time Ben has been trained on a variety of products including copiers. You may have seen Ben at many events around town and never recognized him. That's because Ben's avocation is to dress up as large furry creatures to entertain children of all ages.
Email Ben: bcamacho@stantonomc.com |
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Chris Agor
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Right from the beginning since joining us in 2000, Chris has been one of our most productive technicians. Although Chris was relatively new in the business at the time he joined Stanton , having begun his copier career in 1998, Chris picked the technology up like a natural.
Email Chris: cagor@stantonomc.com |
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Manuel Orozco
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Manuel began his career in 1987. Manual began with Stanton assisting Ben with dictation and non-copier repairs in 2003. He now is putting his extensive copier training to use as one of our many 20 year veteran technicians.
Email Manuel: morozco@stantonomc.com |
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Mike Miller |
Mike began his tenure with Stanton in 2005 and his copier career in 1986. It was clear from the beginning that Mike had a big picture mentality with regard to the copier business as a whole. His experience in many facets of the business gives him a well rounded perspective of this business. Mike has done a wonderful job of instilling confidence with our clients.
Email Mike: mmiller@stantonomc.com |
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Jeremy Klapperich
- IT Director |
Our industry has experienced dramatic changes during the past several years. Today’s copiers must be connected to a variety of networks and operating systems. Although our technicians are trained to accomplish these tasks, to do so takes a great deal of time away from repairing equipment. Enter Jeremy.
Jeremy has extensive experience with multiple operating systems and networks. As with most computer lovers Jeremy takes his love of technology seriously and has operated his own home network system. The addition of Jeremy to our service staff has immensely upgraded our ability to service and install equipment in a timely and efficient manner.
Email Jeremy: jklapperich@stantonomc.com |
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Luis
Alaniz |
Luis is the newest member of our service team.
His attention to detail and undying work ethic
is yet another example of how lucky we are to
have such a dedicated and hard-working group of
technicians. Primarily a shop tech prepping
machines for sale, Luis will soon be out in the
field and service a copier near you.
Email Luis:
lalaniz@stantonomc.com |
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Edward
Celedon |
Edward is also one of the newest members to the
Stanton service team. His impeccable customer
service skills and an uncanny ability to soak up
and retain information has made him a valuable
asset.
Email Edward:
eceledon@stantonomc.com |
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Brian
Cregar |
He mines for gold and plays bass guitar but
where Brian's many years of experience really
shine is in his ability to repair copiers. With
over 25 years in the industry, Brian has come up
with copier modifications that even the
manufacturers themselves could not accomplish.
Email Brian:
bcregar@stantonomc.com
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Phil
Martinez |
With six children there is do doubt that Phil
has ample amounts of patience and it shows in
his methodical approach to troubleshooting
copiers. Although large in stature, Phil's soft spoken demeanor
puts customers at ease.
Email Phil:
pmartinez@stantonomc.com
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Nathan
Newell |
When your new copier is delivered Nathan is
often the first man you see. A military academy
graduate Nathan's attention to detail and
organizational skills are second to none. When
he's not driving the delivery truck and
installing equipment, he is working hard in the
warehouse making sure the toner supply shelves
are stocked and ready to fill your orders.
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Mike
Owens
- Parts Department |
As a former technician Mike has a superior
understanding of the parts requirements for
copiers. That makes him the ideal individual to
be in control of the flow of over 200,000 parts
in our inventory. What he can't control is his
sarcastic wit.
Email Mike:
parts@stantonomc.com |
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